Arriving from Cincinnati to the Low Country in 2000, my husband Jay and I purchased our lot in Belfair. We finished building our home in 2004 and the Hilton Head area became our home. Prior to moving we owned Referral Mortgage based out of Cincinnati. We were also teachers at Princeton High School, a Cincinnati suburb public school. I obtained my real estate license that fall of 2004. We love the Low Country and what it has to offer and cannot imagine living anywhere else. Both of us had lived in the Cincinnati area all of our lives until moving here and found this gem of a place to live where people are so welcoming. Besides golfing, kayaking, boating, going to garage sales and exploring the area, we love shaggin'. For those of you who do not know what "shag" is - it is the dance of the Carolinas. There is so much to offer here in this area. Hope you come join us to enjoy our little piece of the world.
Office Location: Hilton Head Island and Bluffton,
Office Phone Number: 843-757-7710
I am writing to firmly recommend Diana Sroufe for her outstanding service as a real estate agent.
Throughout my husband’s and my experience working with Diana, we were consistently impressed by her exceptional qualities and dedication to her clients. We both listed a home and found and purchased our new home with Diana.
Diana possesses an exceptional level of knowledge of the real estate market in the community which provides invaluable insights to make the best decisions. She meticulously guided us through every step of the real estate process and answered any questions which was comforting and helped us feel very supported. Most notable was Diana’s positive energy which was infectious, creating an atmosphere of optimism and confidence even in the most challenging situations.
Beyond her positive demeanor, Diana is incredibly resourceful. As well, her willingness to go the extra mile honestly is limitless. For the home we were selling she provided assistance with contractors for any items that needed to be completed before closing. She met the contractors at the home to ensure everything was done properly and in a timely fashion.
In summary, my husband and I cannot recommend Diana Sroufe highly enough. Her experienced and supportive approach, attention to detail, positive energy and willingness to go the extra mile make her an invaluable asset for selling a home or purchasing a new home. All of Diana’s qualities helped us feel very comfortable during this time of change in our lives.
Selling a house is not easy for the seller or their agent. Emotions, economics, and the many variables in between can make for a stressful situation all around. Thankfully, we had Diana (first as our longtime friend then as our agent) to guide us through the process with resounding success. From pricing to staging to negotiating, Diana was always there for us. Her work ethic and attention to detail are second-to-none. Diana got us the price we were looking for and was a very effective liaison between us and the eventual buyer. Heck, she even arranged for some of our furnishings to be sold at auction after the transaction closed! And did we mention she knows Belfair better than anyone on the planet?! Thank you Diana for helping us start a new chapter in our lives….
Whether you are buying or selling, Diana Sroufe is the “go to” realtor in Bluffton and the Lowcountry! In our case, she hit home runs for us on both the buy- and sell-side. Dianasuccessfully sold our first home in Belfair for a price that we were very happy with and worked with us to negotiate the purchase of another beautiful home in the same community. Both transactions required a shrewd understanding of the market dynamics and the “unique selling proposition” of each home. Diana worked with us to showcase our former home and, via FaceTime with out-of-state buyers, made the sale and quickly closed the deal. She also went above and beyond the call of duty to bring a challenging negotiation for our new home purchase to a satisfactory conclusion. We would not have closed that transaction without Diana. Also, as wonderful as Diana is, I’d like to give a shout-out to her team at Charter One, Amy, and Terry, whose help was invaluable. You can’t go wrong with Team Sroufe!
When Diana asked me to write a testimonial of my experience of selling my house with her my remark was “easy peasy”. She came to me very well prepared with data and comps which she presented in a very cohesive and cogent manner. She wasn’t into “staging” for which I was grateful. My home didn’t sell to the first looker so there was some hand holding involved in the process with her reasonable and thorough explanations. She was present for all showings, and always got back to me with the buyers’ input about the home.> So if you want an organized, informed, smart , and very successful agent Diana’s the one for you. She sure was for me.
We were interested in purchasing a home in the Bluffton area and currently live in Pennsylvania. Our list of wants and needs were long and we weren’t sure if we could come close to finding anything in our price range and that checked off a lot of our boxes.
Luckily we were introduced to Diana Sroufe from Charter One and immediately clicked. Diana took the time to get to know us and was able to understand our interests. Diana was extremely knowledgeable and responsive to all communications throughout the process.
Diana is closely plugged in to the community and homes coming up for sale. We ended up with a lovely home that was exactly what we had hoped for. I know if we had any other realtor agent we would not have ended up as happy as we are today.
Diana helped my sister find a home in Belfair last year. She helped my sister the same way she helped us.
Our family can’t thank Diana enough for her hard work and diligence finding us a home.
When we began looking in South Carolina for a new home, we only knew we loved the Bluffton/Hilton Head area. We hadn’t yet set our sights on any specific plantation or community. Like most people, we arrived in Bluffton having only looked online at house listings, and had a few we hoped a realtor could show us. In our first meeting with Diana Sroufe, she suggested we first look at the communities to see what felt right, before we look at any houses. After all, it would do us no good to fall in love with a house if it was in a community we didn’t like. She took us on a tour of four or five different communities, until we had firmly settled on Belfair (was it the Oaks? the Belfair Wave? the friendly population? all three?).
Diana listened to all of our chatter that day and learned a lot about our lifestyle, the kind of community we were looking for, what type of house we wanted and all of our different wants and needs. As we went through homes in Belfair, she asked what we liked and didn’t like about each one and she used that information to determine which house to show us next.
On a second trip to the area a couple of weeks later, I was on a mission: I was here to buy a house. I had a timeline, and the pressure was on. Diana showed me everything she had that fit into our guidelines. After looking at quite a few homes, I was able to narrow it down to two. Diana listened as I talked through the potential renovations, the overall condition of each house, what would need to be added or removed. During these conversations Diana’s true expertise shined through as she prompted me to consider things I would never have thought of. For instance, one house faced East, the other West. This turned out to be a key factor in the final decision. In short, Diana helped me crystalize my decision without ever trying to influence it.
I don’t believe I would have chosen the right house had we not had the benefit of Diana’s insights, expertise and experience. Thankfully we did have her along for our ride, and we chose exactly the right home for us: the one facing East.
We have known Diana for many years and have found her to be extremely engaged as a realtor on a number of fronts. Her low keyed, engaging manner, allows her to be herself, and work in the best interest of her clients.One of the greatest assets Diana has is her ability to completely understand the needs of both the sellers whom she represents, and the buyers she meets, to grasp the salient aspects of what it may take to consummate a sale. In so doing, she works diligently on behalf of the seller to deliver on the faith that they have placed in her to represent them, but also makes every effort with a buyer to understand their needs and what needs to be done to finalize a deal.As is often the case in intricate Real Estate transactions, the “devil is in the details”. Diana, is very focused and detail oriented, which allows her to anticipate potential “roadblocks to a sale” and develop the means early on in the “sales process”, to remove any potential obstacles to a successful sale.In our most recent experience with Diana, she kept us informed with “daily updates” and made a number of recommendations relative to how we might enhance our ability to insure a successful sale. Following her recommendations, we were able to obtain a significant offer within 3 days of placing our home on the market!On balance, as noted above, there is none better, on a number of fronts, than Diana Sroufe!
We had a really great experience working with Diana Sroufe from Charter One. She was very professional, always responsive and kept us informed of everything all along the way. She has great knowledge of homes in the area and what buyers are looking for. Also she has a great network of service providers to help you through your sale and move. She did an excellent job listing our home with beautiful pictures and made sure to be on the premises at each showing to answer questions. We were so glad she represented us in selling our home. D Breunsbach
Whether you are buying or selling, Diana Sroufe is the “go to” realtor in Bluffton and the Lowcountry! In our case, she hit home runs for us on both the buy- and sell-side. Diana successfully sold our first home in Belfair for a premium price and worked with us to negotiate the purchase of another beautiful home in the same community. Both transactions required a shrewd understanding of the market dynamics and the “unique selling proposition” of each home. Diana worked with us to showcase our former home and, via FaceTime with out-of-state buyers, made the sale and quickly closed the deal. She also went above and beyond the call of duty to bring a challenging negotiation for our new home purchase to a satisfactory conclusion. We would not have closed that transaction without Diana. Also, as wonderful as Diana is, I’d like to give a shout out to her team at Charter One whose help was invaluable. You can’t go wrong with Team Sroufe!
My husband Chuck and I decided to build a new home at Belfair. Given that the new home was supposed to be completed by the Fall of 2020, we had to select a realtor to sell our existing home at 45 Newberry Court. The decision was a pretty easy one as we had many friends who highly recommended that we use Diana Sroufe. Diana lives at Belfair and knows the real estate market inside and out. She recommended that we put the house on the market in the first quarter of 2020, about 6 months prior to completion of the new home. From the start, Diana worked tirelessly to help us prepare our home for sale and we had quite a bit of interest early on, including a few offers, none of which panned out. Then Covid hit and put an abrupt halt to the all-important spring selling season. Throughout this time, Diana continued to market our home and to provide positive encouragement that with patience our home would sell. As soon as the Fall hit, the real estate market took off with a vengeance. Diana became super busy with many listings, but she still made us feel that our home was the one she had listed. We finally accepted an offer in October and Diana was with us right through closing in November. We have been thrilled with Diana’s knowledge of the real estate industry and her professionalism throughout the real estate transaction process. She is also a fellow golfer and a friend. We can’t imagine using any other realtor to represent us if/when we decide to enter the real estate market in the future.
My wife and I made the decision to move across the country from Arizona to Bluffton I the Spring of 2019. Having a child still in high school made the window for this move quite small. Diana Sroufe made this transition possible and provided us exactly what we needed. We flew into town to look at homes on Easter weekend and Diana was awesome! Not only did she show us what we wanted to see....even though she knew we would not pursue, but gave us insight and ideas as we viewed our first few homes together. Diana listened and immediately came up with additional homes to view based on our criteria.
Can we look at that one again? I am sure this routine can be annoying, but Diana was there to show us listings....and even go back more than a few times.
When we were ready, Diana took charge and our offer was submitted and accepted prior to our arrival in town for the second round of viewings. Diana quickly took action and even had the home inspected while we were in town. As we left, Diana had a complete list of preferred vendors for all of the things we needed and they were all top-notch.
Working with Diana was the best decision and a major reason this move was stress-free."
Diane and her team went above and beyond to help us through the process of selling our home. Initially, they created a strong marketing brochure that attracted potential buyers and used their extensive knowledge of the local market to cultivate buyers. Her patience, timely communication, and guidance made all the difference as we worked through challenges with buyers, inspections, and all the other steps of selling. It is easy for a realtor to be “hands on” when a house sells quickly, but Diane stayed the course with us and her guidance ultimately helped us sell our home at the price we wanted. If you want a realtor that will be with you through every step of this process, Diane and her team should be your first choice!
"If not for Diana Sroufe, our home search would not have ended in Belfair. Finding a home in a limited availability market, dealing with a long distance sale and move from Colorado, and the added pressure of the COVID hysteria proved almost too much for these new South Carolina residents. However we found “superwoman” Diana and she proved to be an indispensable resource for us. Even though she represented the seller, Diana became our go-to person to navigate the buying process in this state. She could answer any question that we had — whether about Belfair, the Bluffton community, need for flood insurance, etc. She was instrumental in ensuring the inspection items of concern were resolved in a timely manner to our satisfaction. She answered many a late night call as we came to closing. And she is a special ambassador for the Belfair community, going out of her way to introduce us to new friends and neighbors. Not only was she a tremendous business asset during our transition, she has become a dear and trusted friend"
It is our pleasure to say that Diana did an exemplary job in managing the sale of our house. Not only did she list it, but also sold it in less than one week! She went above and beyond the call of duty when marketing our home- her work ethic is truly admirable.
My husband and I are thankful to have found Diana Sroufe as our realtor. We are new to South Carolina and first time buyers in a golf community. Diana was a wealth of information in helping us find both a fitting community for our desires and a perfect home. She was available to answer our many questions and a pleasure to work with. We are so happy!